Welcome to
EQUIMO Support.
CONTACT US
POPULAR QUESTIONS
Do You Have a Free App I can Use To Measure My Training Iessions?
Important Information for ANDROID Users!
How Can I Contact Equimo Support?
Do You Have a Manual on How to Use EQUIMO?
Is EQUIMO Compatible With My Smartphone?
Can I Ride Without My Phone, and Still Record a Training Session?
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FIRST STEPS
Make Sure Your EQUIMO is Fully Charged Before Using It for the First Time!
How to Create an Account?
How to Add a New Horse?
How to Pair Your EQUIMO Tracker With the EQUIMO App?
How to Rename Your Tracker?
How to Update Your EQUIMO App and the EQUIMO Tracker Firmware?
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TROUBLESHOOTING
Some Data, such as the Map, Speed or Elevation Are Missing. What Is the Problem?
Measured Data of a Training Session Do Not Correspond to the Data I Saw on My Smart Watch or Phone During Live Analysis.
The Measured Data From My Sessions Are Not Correct. What Is the Problem?
Do I Need to Be Connected to Mobile Data or Wi-Fi All the Time?
EQUIMO Keeps Disconnecting From the Phone. What Should I Do?
How to Fasten Your EQUIMO Tracker for the Most Precise Data Outputs?
How to Restart Your EQUIMO?
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HORSE’S WELLBEING
Learn How to Work with Intensity Chart.
Training Intensity Ration Chart - Your Compass For Controlling Exercise Load.
How to Keep Calorie Management Under Control?
How To Make Sure Not To Create Any Muscle Imbalances On Your Horse.
DRILLS & EXERCISE
Dashboard - A Starting Point in Your App.
Get the Overview of All Your Training Sessions.
Analyze All the Data From Your Training Session.
Understand the Tempo Graph.
How to Use TEMPO Data to Maximize Your Takeaways.
Jump Count and Jump Height.
Know Your Take-off and Landing Angles.
Distances and How to Work With Them.
Control Your Pace With the Equitronome feature.
Learn How Much of an Active Movement Do You Spend in the Saddle.
What Are The Benefits of Audio Coach.
Control Your Session With Real-Time (Live) Tracking.
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STABLE MANAGEMENT
What Can You Find Under The User Profile Tab.
How to Build a Team and Share Your Horses.
Horse Profile; All Information About Your Horses in One Place.
How to Plan Your Training Sessions or the Whole Season.
PROGRESSION & BENCHMARKING
Trends and How to Work With Them.
ORDERS
Payment Options
Shipping
Returns & Refunds
Warranty
ACCOUNT
Can I Access My Data Also on the Computer?
Data & Privacy
Contact us.


CONTACT US INFO@EQUIMO.COM


Advintec spol. s.r.o, Korunní 1302/88, 101 00 Prague, Czech Republic